Refund Policy
Our tools are free to use. Here is our policy regarding any future paid features.
Last updated: May 11, 2026
1. Free Tools
All tools currently available on WebMtoWebP.online are completely free to use. There are no charges, fees, or subscriptions required to access or use any of our conversion, compression, or optimization tools.
Since all of our current tools are provided at no cost, there are no payments to refund. You can use our services without creating an account, providing payment information, or incurring any charges.
2. Future Premium Features
In the future, WebMtoWebP.online may introduce optional premium features or subscription plans to support the ongoing development and maintenance of our services. These premium features would be additive and would not affect the availability or functionality of our existing free tools.
If and when we introduce premium features, the following refund policy will apply:
3. Refund Policy for Premium Features
3.1 Subscription Plans
- 7-Day Money-Back Guarantee: If you are not satisfied with a premium subscription, you may request a full refund within 7 days of the initial purchase date.
- No Prorated Refunds: After the 7-day guarantee period, subscription fees are non-refundable. You may cancel your subscription at any time, and you will retain access to premium features until the end of your current billing period.
- Annual Plans: For annual subscriptions, the 7-day money-back guarantee applies from the date of purchase or renewal.
3.2 One-Time Purchases
- 7-Day Refund Window: One-time purchases (such as credit packs or single-use features) are eligible for a refund within 7 days of purchase, provided the credits or features have not been used.
- Used Credits: Credits or features that have been partially or fully used are non-refundable.
3.3 Exceptions
- Refunds will not be issued for account suspensions or terminations due to violations of our Terms of Service.
- Refunds will not be issued for failures resulting from user error, such as uploading incorrect file formats.
- Refunds will not be issued more than 7 days after the purchase date.
4. How to Request a Refund
To request a refund for a premium feature (when available), please:
- Send an email to support@webmtowebp.online with the subject line "Refund Request."
- Include your account email, purchase date, and the reason for the refund request.
- We will review your request and process eligible refunds within 5–10 business days.
- Refunds will be issued to the original payment method used for the purchase.
5. Refund Processing Time
Approved refunds will be processed within 5–10 business days. The time it takes for the refund to appear in your account depends on your payment provider:
- Credit/Debit Card: 5–10 business days
- PayPal: 3–5 business days
- Other Methods: May vary depending on the provider
6. Contact Us
If you have any questions about this Refund Policy, please contact us:
Email: support@webmtowebp.online
Website: Contact Form